Why the Worst Thing You Can Do Is Be the Designer Everyone Wants You to Be | Dan Salisbury, Automata
What does it take to walk into a deep tech startup as the only industrial designer... Earn the trust of thirty engineers, and...
Build a design identity so thoroughly baked into the product that no one can ever cost-optimise it out?
In this episode of Why Design, Dan Salisbury shares the belief that sits at the heart of his work: that design isn't a layer you apply at the end, it's the structure you build from the inside, or it's nothing at all.
Rather than staying in consultancy, Dan chose to go in-house at Automata with no design team, no established language, and no precedent for what industrial design should mean in a lab automation company.
That decision led to three years of proof.
This conversation isn't about having the right portfolio.
It's about having the conviction to demonstrate value when no one has thought to ask for it.
It's about the specific decisions, a shade of pink, a custom extrusion, a studio photography budget, that turn a product into a statement.
This time we go beyond the fancy gadgets
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What You'll Learn
- Why industrial design in deep tech isn't about aesthetics, it's about trust, proof, and permanence
- How Dan survived almost failing probation by doubling down on his actual strengths instead of copying others
- What presenting to Dieter Rams at 25 taught him about confidence, preparation, and the value of being in the room
- Why form following function is a design philosophy and a strategy for making your work impossible to remove
- How to build a design language when your manufacturing constraints are brutal and your volumes are low
- What a properly considered product launch looks like, and why most B2B companies never bother to try
Memorable Quotes
"Any advice I'd give to anyone is just: stick to your strengths. Don't try and be like other designers because everyone's different in how they approach problems."
"The felt, tip fairy thing, I've heard it more times than I can count. And the answer is always the same: show them. Don't explain. Show them."
"I built the design identity into the extrusion itself. The horizontal lines, the light gap, they're functional. You can't remove them without removing the product."
"The job advert said 'industrial design' in the title. It talked about the impact. I applied within about five minutes of reading it."
"The V2 launch was the proudest moment of my career. I sat there surrounded by studio shots and render posters and I thought, yeah. That's it. That's what this was for."
Resources & Links
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๐ Follow Chris Whyte โ linkedin.com/in/mrchriswhyte
๐ Explore Automata โ automata.tech
๐ Connect with Dan on LinkedIn โ Dan Salisbury
About the Episode
Why Design is powered by Kodu, a specialist recruitment partner for the hardware and physical product development industry.
Through honest conversations with designers, engineers, and creative leaders, we explore not just what they build, but why they build it; the beliefs, decisions and responsibility behind meaningful work.
About Kodu
Kodu is a specialist recruitment partner dedicated to physical product development. We connect hardware brands and design consultancies with the very best design and engineering talent, from Industrial Designers and Mechanical Engineers to senior leaders across Product, Technology, and Design.
Our clients range from well-funded start-ups and scale-ups under investor pressure to deliver, through to mature enterprises building new innovation teams. They often face the same challenges: scaling beyond generalists, attracting talent without a recognised employer brand, or struggling with slow, inconsistent hiring processes.
We solve these hiring problems with a proven 7-stage recruitment framework, a proprietary hardware network, and storytelling that builds trust with candidates. This results in a faster, smoother, and more engaging hiring experience.
Kodu consistently delivers results that exceed expectations, with an average time-to-offer of 6 weeks, 97% retention after 12 months, and an all-time NPS of +91 (versus the recruitment industry average of +30).
We act as trusted partners, helping hardware innovators hire better, scale faster, and bring groundbreaking products to market.
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Transcript
(Transcribed by TurboScribe. Go Unlimited to remove this message.) Picture walking into a room full of engineers
Speaker:on your first day.
Speaker:Nobody knows what you do, nobody's worked with
Speaker:someone like you before, and the first thing
Speaker:someone asks you to do is pick a
Speaker:colour.
Speaker:I'm just here to pick the colour of
Speaker:whatever material you're trying to use on the
Speaker:prototype.
Speaker:In this episode I sit down with Dan
Speaker:Salisbury, someone who's spent over a decade at
Speaker:some of the most respected design consultancies in
Speaker:the country, then walked away from all of
Speaker:it to become the only industrial designer inside
Speaker:a startup building robotic lab systems.
Speaker:Recruit really good people and then trust them
Speaker:to do their job.
Speaker:Systems that are currently being used to profile
Speaker:cancer biopsies, accelerate drug discovery, and compress testing
Speaker:timelines that used to take weeks down to
Speaker:days.
Speaker:There's like 100% intent, like this has
Speaker:to launch, otherwise we collapse as a business
Speaker:kind of thing.
Speaker:That's design that isn't decorative, that's design that's
Speaker:consequential.
Speaker:He had to earn his place from day
Speaker:one, not with a portfolio, not with a
Speaker:pitch, just by doing the work and waiting
Speaker:for people to get it.
Speaker:Most of them didn't, until they did.
Speaker:Yeah it was like, I can have it,
Speaker:I can see the impact I can have
Speaker:here, and I really believe in what the
Speaker:product has the potential to do.
Speaker:And before any of that, there's the story
Speaker:of standing on a stage in front of
Speaker:one of the most iconic figures in design
Speaker:history, a project he'd rehearsed hundreds of times.
Speaker:Did it go the way he planned?
Speaker:Not quite.
Speaker:But what came next is something he hasn't
Speaker:forgotten.
Speaker:This is a conversation about belief, impact, and
Speaker:what it actually means to do design that
Speaker:matters.
Speaker:This is Y-Design.
Speaker:Dan Salisbury, welcome to Y-Design.
Speaker:Great to have you on the show.
Speaker:So you've spent over a decade working in
Speaker:consultancy at DCA and then Layer, before making
Speaker:the move over to, I'm going to get
Speaker:this wrong, automata or automator?
Speaker:Yeah, I got it wrong as well when
Speaker:I first joined.
Speaker:It's automata, it comes from automaton, some sort
Speaker:of Latin reference, I think.
Speaker:Automata, right.
Speaker:Okay, so I'm probably going to say that,
Speaker:you know, five different ways throughout this interview,
Speaker:but please do correct me.
Speaker:So automata, you spent just over three years
Speaker:there now.
Speaker:Before we kind of dive into how you've
Speaker:built out automata's hardware function from scratch, let's,
Speaker:you know, go back to a moment where
Speaker:everything shifted for you.
Speaker:You know, ten years in consultancy to then
Speaker:in-house.
Speaker:Was there a moment where you realized, automata,
Speaker:that this is going to be different from
Speaker:consultancy life?
Speaker:Yeah, I'd always had in the back of
Speaker:my mind about going in-house at some
Speaker:point.
Speaker:I think it kind of just depended on
Speaker:what it was that the company did, so
Speaker:it had to be something that I'd be
Speaker:interested in, that would excite me.
Speaker:Obviously, being a consultancy, you get exposed a
Speaker:lot to the ways of working with in
Speaker:-house companies.
Speaker:A lot of the clients with having consultancy
Speaker:will often have their own design teams, but
Speaker:they would tend to onboard agencies when they
Speaker:didn't have the bandwidth or they wanted to
Speaker:explore something about the kind of like red
Speaker:tape of a bigger in-house company.
Speaker:But I didn't want to be kind of
Speaker:like a cog in the machine, you know,
Speaker:just being part of a design team in
Speaker:some sort of like mega corporation.
Speaker:I think it was just timing, really, like
Speaker:the automata job, I saw it on LinkedIn.
Speaker:And the remit was, you know, we have
Speaker:this hardware product, but we don't have any
Speaker:industrial design.
Speaker:So the early remit was to basically come
Speaker:in, define a design language, define design principles,
Speaker:and then implement that in the product and
Speaker:get that product rolled out.
Speaker:And it was very rapid, like automata was
Speaker:a startup.
Speaker:So I think like the opportunity to fit
Speaker:impact was what attracted me.
Speaker:So yeah, I was like about three years
Speaker:into my time at Layer, and the job
Speaker:came up, saw the description, reasonably, you know,
Speaker:excited by it.
Speaker:So I just went for it.
Speaker:Because generally, I've always kind of followed my
Speaker:gut, what feels right, and what excites me.
Speaker:And it did.
Speaker:But there was other opportunities I was exploring
Speaker:there at the time that didn't quite feel
Speaker:right.
Speaker:So this one did.
Speaker:So yeah, a long way around of saying
Speaker:that's kind of, it just excited me when
Speaker:I saw the job description, really.
Speaker:We'll dive into that a little bit later,
Speaker:because I have a terrible habit of going
Speaker:completely off script after the first question.
Speaker:So we'll dive into that.
Speaker:But what did it feel like, you know,
Speaker:joining automata and to be the only designer
Speaker:in a deep tech lab surrounded by engineers
Speaker:and roboticists?
Speaker:Yeah, it was a bit, particularly from Layer,
Speaker:where you're going from somewhere which the entire
Speaker:team pretty much is industrial designers.
Speaker:I was then put into an environment where
Speaker:at the time when I joined, there was
Speaker:maybe about 30 people in the hardware team,
Speaker:kind of a mix of mechanical engineers, electronics,
Speaker:like software people.
Speaker:And they were all put in place to
Speaker:develop what was automata's products at the time,
Speaker:which is a robot arm.
Speaker:So it was all very much like, get
Speaker:this very complex, highly engineered thing into production.
Speaker:And nobody had ever worked with an industrial
Speaker:designer before.
Speaker:So there was a bit of a task
Speaker:in terms of people understanding what I did.
Speaker:I remember being asked in my first week
Speaker:to pick a color for something.
Speaker:I was like, I'm not just here to
Speaker:pick, you know, pick the color of whatever
Speaker:material you're trying to use on the prototype.
Speaker:So I feel like the bigger challenge really
Speaker:is like, trying to work and collaborate with
Speaker:people when they don't really understand what you've
Speaker:been born to do.
Speaker:I think really the only way you can
Speaker:explain it, you can describe it, you can
Speaker:run through your past experience, but the only
Speaker:real way is to actually just demonstrate it.
Speaker:So now three years in, like the engineers
Speaker:who are still here from when I first
Speaker:joined, you know, they get it now because
Speaker:they've seen the impact from like a prototype,
Speaker:which was very, you know, functional.
Speaker:Through to now, like we're on the second
Speaker:generation of what that's become.
Speaker:So I think now they definitely see like
Speaker:results of it.
Speaker:But yeah, it's just kind of more like
Speaker:demonstrate by doing.
Speaker:You can't really explain industrial design.
Speaker:It's hard to explain it.
Speaker:People don't quite get it.
Speaker:Yeah, it's coming from a consultancy background, especially
Speaker:layer where you're surrounded by design.
Speaker:You know, there's an assumption that people know
Speaker:what it is by osmosis, but yeah, surrounded
Speaker:by electronics and kind of engineers.
Speaker:But some probably don't see the point, you
Speaker:know, a lot of the time because, you
Speaker:know, they're the stuff that's making the magic
Speaker:happen.
Speaker:But was that hard, you know, those early
Speaker:days of kind of justifying your position?
Speaker:I think what made it easier was the
Speaker:design team.
Speaker:You know, like my boss who brought me
Speaker:in, who was the head of design, she's
Speaker:from a digital background, but she was great
Speaker:in terms of like, just bringing me in
Speaker:and trusting me as an expert in it,
Speaker:just let me hit the ground running.
Speaker:And then there was also a few of
Speaker:the UX designers and visual designer.
Speaker:And even though they're slightly different discipline, you
Speaker:know, they get it.
Speaker:So at least like I had like the
Speaker:like minded people around me.
Speaker:So that definitely helped.
Speaker:But it didn't really bother me in terms
Speaker:of, I guess, like trying to help people
Speaker:understand the role.
Speaker:Because like I said, like, it's a very,
Speaker:it's a start up, it's very fast paced.
Speaker:I just did what I do.
Speaker:And then the results kind of speak for
Speaker:themselves.
Speaker:And then people get it.
Speaker:And also, like, I've kind of, I think
Speaker:any industrial designers had this battle like their
Speaker:whole career with even, you know, engineers, or
Speaker:passing comments of like, I'll just make it
Speaker:look pretty, like that kind of thing, which
Speaker:always like gets under the skin of not
Speaker:just industrial designers, I guess, under the skin
Speaker:of the digital designers over with as well.
Speaker:And I've always had that battle.
Speaker:I had that battle at uni when there
Speaker:was like a BSc side of the course,
Speaker:which they would deride the BA side of
Speaker:the course a lot saying it's just about
Speaker:pretty pictures.
Speaker:I even had it, you know, a DCA
Speaker:from more of the engineering people, they just
Speaker:saw design as like a beautification exercise rather
Speaker:than anything else.
Speaker:But if you get it, you get it.
Speaker:That's fine.
Speaker:And it's fine if you don't get it.
Speaker:As long as you trust people to do
Speaker:their job.
Speaker:Slightly contentious one here.
Speaker:But what do you say to people who
Speaker:might refer to industrial designers as felt tip
Speaker:fairies?
Speaker:Because I've heard that kind of banded around
Speaker:many times throughout my career.
Speaker:Yeah, yeah.
Speaker:I mean, generally, I've always found like, if
Speaker:someone holds that opinion, you can never really
Speaker:change it.
Speaker:And even if you demonstrate otherwise, you still
Speaker:tend to get those, like sort of snippy
Speaker:comments from time to time.
Speaker:The way I always try and explain it,
Speaker:like when people say, I'm making it look
Speaker:pretty.
Speaker:The way I talk about it is it's
Speaker:giving something an identity.
Speaker:You know, it's not arbitrary.
Speaker:But it's not aesthetics for the sake of
Speaker:aesthetics, which like something, you know, like art
Speaker:would be, there's a meaning and a purpose
Speaker:and a rationale behind it.
Speaker:So, you know, I could talk for hours
Speaker:on like, the design language and the design
Speaker:strategy behind like automotive hardware and why everything
Speaker:has been treated how it is.
Speaker:And part of that design strategy is also
Speaker:taking into account, you know, the market we're
Speaker:in, differentiation from our competitors.
Speaker:Where it's a lot of the space we're
Speaker:in is like it's B2B and a lot
Speaker:of B2B products just have no consideration for
Speaker:like an end user and no consideration for
Speaker:industrial design.
Speaker:So those people working in those spaces to
Speaker:then bring a little bit of joy, bring
Speaker:a little bit of like, it's like higher
Speaker:quality execution and thought to things just makes
Speaker:their lives a bit better, even though they're
Speaker:not the end customer.
Speaker:And it also takes into account the manufacturing
Speaker:process we have to use.
Speaker:So like I've built a design language here,
Speaker:which we are low volume.
Speaker:So we're always driven down routes of like,
Speaker:you know, a lot of it is just
Speaker:anything you fabricate, CNC sheet or, you know,
Speaker:five axis and a bit of, yeah, it's
Speaker:basically the other, basically the two manufacturing processes
Speaker:we can use.
Speaker:And I've let into that for the design
Speaker:language as well.
Speaker:So that's kind of like the impact of
Speaker:what industrial design does.
Speaker:If it was felt it varies, it would
Speaker:just be like, oh, here's like a pretty
Speaker:picture of what a bench could be, but
Speaker:no thought about how to actually make it
Speaker:like on cost or deliver a good experience
Speaker:for the person using it.
Speaker:That's the added layer, isn't it?
Speaker:That's the bit that adds impact and value.
Speaker:It's the kind of the pretty bit, but
Speaker:then the actual functional, what the why bit
Speaker:and the how.
Speaker:So fantastic.
Speaker:Well, let's ask the podcast title question now.
Speaker:As I said, we've flipped things around slightly
Speaker:because we usually lead with this, but let's
Speaker:dive into your origin story and kind of,
Speaker:you know, why design?
Speaker:What led you down this path of industrial
Speaker:design in the first place?
Speaker:Yeah, I was thinking about this this morning,
Speaker:you know, with the podcast coming up and
Speaker:I was trying to go back.
Speaker:And I think it started, I remember in
Speaker:year, probably year eight, like secondary school, I
Speaker:don't know how old you are, like 12
Speaker:or 13, did some sort of like questionnaire
Speaker:about careers, you know, and I remember graphic
Speaker:design being one of the results of that
Speaker:questionnaire.
Speaker:Wasn't really something I was aware of at
Speaker:the time.
Speaker:I think when you're 12 or 13, you
Speaker:don't really think about the process behind that
Speaker:goes into everyday things and objects around the
Speaker:world.
Speaker:But like graphic design was maybe a bit
Speaker:more understandable.
Speaker:You know, logos, posters, that kind of stuff.
Speaker:So I kind of gravitate towards that initially.
Speaker:I would say as well, it also suggested
Speaker:like park ranger as one of the options
Speaker:as well.
Speaker:So I don't know how good this thing
Speaker:was.
Speaker:But at least I've seen the hat with
Speaker:your beard, you know, strong look.
Speaker:I don't know.
Speaker:There's probably some question about working outdoors or
Speaker:something.
Speaker:Maybe I said I'd be slightly interested in
Speaker:that.
Speaker:I don't know.
Speaker:That kind of planted the seed.
Speaker:And then my secondary school offered graphic design
Speaker:as a GCSE.
Speaker:So I just took it generally at school.
Speaker:I just took the subjects I was interested
Speaker:in.
Speaker:I didn't really think about it from like,
Speaker:what I want to do and all that
Speaker:point of view.
Speaker:It's just that I enjoy doing design.
Speaker:So out of like cooking and whatever the
Speaker:DT curriculum was, graphic design was the most
Speaker:prevalent one.
Speaker:It was like textiles or cooking with either
Speaker:options.
Speaker:So I was doing that GCSE.
Speaker:And then I just went to my local
Speaker:state comprehensive.
Speaker:But around that time, the school became a
Speaker:specialist technology college, which I still don't really
Speaker:know what it meant.
Speaker:But I think fundamentally, they got a bit
Speaker:more funding for design technology.
Speaker:So they actually offered as an A-level
Speaker:product design and technology, I think was the
Speaker:title.
Speaker:And this was before like UX and UI
Speaker:designers hijacked product design as a job title
Speaker:and job description.
Speaker:But really that was about, it was an
Speaker:industrial design GCSE and A-level essentially.
Speaker:You got to pick something to design, you
Speaker:run through that concept, you did a bit
Speaker:of model making, you presented it, you did
Speaker:a bit of design for manufacturing, cost analysis
Speaker:essentially.
Speaker:And my A-level teacher, again, I didn't
Speaker:really realize this was a thing you can
Speaker:do in the real world.
Speaker:But my A-level teacher at the time,
Speaker:Mr. Bird, he said, I think it was
Speaker:just a chat one time.
Speaker:I was good at it, I was getting
Speaker:good results and good marks.
Speaker:Then he said, you can go do this.
Speaker:And he pushed me towards, he went to
Speaker:Loughborough himself.
Speaker:He said, yeah, Loughborough is one of the
Speaker:best places.
Speaker:I think at the time, we're talking 2007,
Speaker:I think, around this time, 2007, 2008.
Speaker:So Loughborough, Brunel, and Northumbria were probably the
Speaker:three big universities at the time if you
Speaker:were going into design.
Speaker:I started going to open days.
Speaker:But he was the one who really made
Speaker:me realize that it was not just a
Speaker:job you could go and do, but actually
Speaker:something I was capable of going to do.
Speaker:So for me, I just enjoyed it.
Speaker:So I just followed it.
Speaker:From that point, I followed it to graphic
Speaker:design through to the design A-level, and
Speaker:then through to going and doing industrial design
Speaker:at Loughborough University.
Speaker:And really, like I said, I just followed
Speaker:what I enjoyed.
Speaker:Yeah, I think he's probably been the most
Speaker:impactful teaching figure, I guess, in my career
Speaker:and that kind of thing, exactly what a
Speaker:teacher should do.
Speaker:And sadly, he passed away suddenly a few
Speaker:years ago.
Speaker:And a bit of trivia, his son is
Speaker:Max Bird, who plays for Bristol City now.
Speaker:He was in the Derby Academy.
Speaker:So yeah, so his son's a championship footballer.
Speaker:But yeah, like he was a great, great
Speaker:source of, I guess, like helping me understand
Speaker:and pushing me in the right direction, seeing
Speaker:what I could do, I guess.
Speaker:So that's why design.
Speaker:And then from there, really, it's pretty, you
Speaker:know, that focus is already narrowed.
Speaker:And, you know, I went to go to
Speaker:consultancy once I started to get towards the
Speaker:end of the course, and just for that
Speaker:breadth of product exposure, ended up chatting to
Speaker:DCA folk at the degree show at Loughborough,
Speaker:got the job at DCA, before I'd been
Speaker:there for a couple of years and had
Speaker:been there for seven years.
Speaker:But I moved down to London and joined
Speaker:Layer.
Speaker:And then, yeah, now three years at Layer,
Speaker:I hopped to Automata, where now I'm in
Speaker:for another three years.
Speaker:So yeah, it moved back.
Speaker:I guess you would have been a year
Speaker:or two behind Benjamin Hubert at Loughborough.
Speaker:Yeah, I think then I remember seeing his
Speaker:sketches for his final year project up around
Speaker:what was the Bridgman Centre at the time.
Speaker:That's not there anymore.
Speaker:Yeah, he was probably, I think he graduated
Speaker:in 2008, maybe.
Speaker:I think he might graduate the year I
Speaker:started potentially.
Speaker:He's probably about 40 now.
Speaker:So yeah, he'll be maybe four or five
Speaker:years ahead of me.
Speaker:But yeah, I guess I was like, kind
Speaker:of aware of him from a very early
Speaker:point.
Speaker:And I'll be able to go to Loughborough
Speaker:as well.
Speaker:Did you work together at DCA or had
Speaker:he left by that point?
Speaker:No, he left before I started.
Speaker:But again, he'd definitely left his mark at
Speaker:DCA on some of the projects.
Speaker:Yeah.
Speaker:That's cool.
Speaker:It's interesting how these things overlap.
Speaker:I've got a friend who studied in the
Speaker:same cohort as Benjamin and they've gone in
Speaker:completely different paths.
Speaker:Paul's gone down more of a manufacturing route
Speaker:in the Midlands.
Speaker:And then Benjamin's obviously doing this very exciting
Speaker:projects down in London.
Speaker:Let me pause here for a moment.
Speaker:Most of the leaders on this podcast did
Speaker:not grow because they hired quickly.
Speaker:They grew because they hired well.
Speaker:The right senior engineer can accelerate a hardware
Speaker:roadmap by a year.
Speaker:The wrong one can stall it.
Speaker:At KODU, we help physical product teams make
Speaker:that hire with clarity and precision.
Speaker:If you're about to make a key design
Speaker:or engineering hire or thinking about your own
Speaker:next move, reach out to me on LinkedIn.
Speaker:Let's talk before you commit.
Speaker:When you look back, Dan, at your early
Speaker:years at DCA, what kind of designer were
Speaker:you then?
Speaker:I'll be honest, I wasn't very good.
Speaker:In terms of, I often joke, I did
Speaker:a lot of recruitment.
Speaker:Like a bit later on at DCA, I
Speaker:did a lot of recruitment.
Speaker:I did a lot of recruitment at Layer
Speaker:as well.
Speaker:So seeing lots of portfolios.
Speaker:The bit I always took in the back
Speaker:of my mind was I was dismissing portfolios
Speaker:or rejecting them and stuff when they were
Speaker:far better than what I was doing at
Speaker:that age.
Speaker:But I think also, I think the tool
Speaker:sets changed and I think the bar has
Speaker:just risen.
Speaker:I think particularly, there was no real rendering
Speaker:when I was around the time of graduation.
Speaker:KeyShot didn't exist.
Speaker:And I think that and some of the
Speaker:CAD tools have gotten way easier to use.
Speaker:So now you are seeing much more polished,
Speaker:refined designs.
Speaker:I think also where you can see inspiration
Speaker:has changed.
Speaker:There was no Pinterest and that kind of
Speaker:stuff when I was doing this kind of
Speaker:stuff.
Speaker:But yeah, my portfolio was quite weak looking
Speaker:back at what it was when I graduated.
Speaker:But I think it was more from how
Speaker:I was presenting the work and the things
Speaker:I was talking about.
Speaker:And also just my approach to styling.
Speaker:I think I used to overcomplicate the way
Speaker:I was approaching form and detailing.
Speaker:It was too complex.
Speaker:I think the hardest thing to do as
Speaker:an illustrator is kind of restraint, but restraint
Speaker:in a compelling way without it looking basic
Speaker:or simple.
Speaker:But I think there was enough there that
Speaker:they saw, I guess, potential.
Speaker:I did my placement year at Diageo.
Speaker:So Umbrella Corporation, you were in lots, you
Speaker:know, Smirnoff, Ginnett, Johnnie Walker.
Speaker:So there was a lot of like primary
Speaker:packaging and one-off like airport duty-free
Speaker:type things I was working on there for
Speaker:like Johnnie Walker and that kind of stuff.
Speaker:So there was a bit of FMCG packaging.
Speaker:So coming out of uni, I remember like
Speaker:the packaging department at Seymour Powell, I interviewed
Speaker:there.
Speaker:They made it very clear that if you
Speaker:join the packaging team, it's not a shortcut
Speaker:to joining their like ID team because they
Speaker:had different teams.
Speaker:But then also GCA, you know, with their
Speaker:clients, a lot of their clients being like
Speaker:GSK and Reckitt Benckiser and a few of
Speaker:the FMCG brands.
Speaker:I think they saw that and were like,
Speaker:okay, that could be useful.
Speaker:And Tip Sharp was the head of design
Speaker:at GCA at the time and he brought
Speaker:me in.
Speaker:I think like to answer your initial question,
Speaker:I think I was probably not confident enough
Speaker:to stick to what I felt comfortable with.
Speaker:So I was trying to be the kind
Speaker:of designer that I was seeing the other
Speaker:designers at GCA being, which was like a
Speaker:lot of, you know, everyone at GCA at
Speaker:that time had a giant Wacom tablet.
Speaker:So a lot of the work would be
Speaker:in the early, like the first stages of
Speaker:work would be really beautiful, like Wacom digital
Speaker:sketches.
Speaker:But I've never really been that strong at
Speaker:sketching, not from a presentation point of view,
Speaker:like I'll sketch rough and dirty.
Speaker:But I've always been really strong and really
Speaker:quick in CAD.
Speaker:So I can visualize head very well in
Speaker:3D.
Speaker:And I would just like, now, I just
Speaker:jump into CAD, I can mock something in
Speaker:CAD and render it quicker than I could
Speaker:like do layers and layers of sketching.
Speaker:And I think the industry has now shifted
Speaker:towards that.
Speaker:But at the time, it was still a
Speaker:bit more traditional focus where you would present
Speaker:sketches in like a first phase.
Speaker:And I was struggling with that.
Speaker:And like the feedback I would get would
Speaker:be like, yeah, I was on, I almost
Speaker:didn't pass my probation period.
Speaker:Oh, really?
Speaker:Yeah, there was a bit of debate around
Speaker:the time.
Speaker:You know, again, I was showing promise, but
Speaker:not quite enough.
Speaker:And then I really hit the ground running
Speaker:at DCA when I kind of ignored the
Speaker:feedback around, don't go into CAD too early.
Speaker:And all this kind of stuff.
Speaker:So I decided, okay, I'm going to go
Speaker:into CAD.
Speaker:And then I'll sketch over it.
Speaker:You know, I then just like use my
Speaker:skill set to then help support the projects.
Speaker:So that took a couple of years like
Speaker:to kind of get to that level of
Speaker:confidence.
Speaker:But once I kind of embraced, like I
Speaker:just played to my strengths.
Speaker:I think eventually the feedback of like, oh,
Speaker:Dan jumps into CAD too early and like
Speaker:my performance reviews and stuff that stopped coming
Speaker:because they realized that actually, that's like how
Speaker:I work.
Speaker:And then for the end of everyone, I
Speaker:would have to take a layer, like the
Speaker:first phases of, even towards the end of
Speaker:DCA, like first phase presentations would be like
Speaker:photo realistic renders of like the perfect detail
Speaker:CAD and everything.
Speaker:That's just like the way it's moved to
Speaker:now.
Speaker:So yeah, any advice I'd give to anyone
Speaker:is just like stick to your strengths.
Speaker:Don't try and be like other designers because
Speaker:everyone's different and how they approach problems.
Speaker:Yeah, absolutely.
Speaker:I mean, I've agonized over this over the
Speaker:years when you're building teams and everyone's got
Speaker:their own strengths, but as a consequence, they've
Speaker:got gaps.
Speaker:They've got weak areas that they're not so
Speaker:strong in.
Speaker:And when I was kind of a young
Speaker:manager trying to train someone on something that
Speaker:they weren't particularly good at all, probably weren't
Speaker:that bothered about really.
Speaker:They didn't see the point of it because
Speaker:they were really good in other areas.
Speaker:And as soon as I started, someone said
Speaker:to me, why are you wasting so much
Speaker:energy trying to force this person to be
Speaker:someone that they don't want to be?
Speaker:If I just make the most out of
Speaker:what they're really good at, if they're good
Speaker:for the business, and then you can find
Speaker:other people or you can compensate in other
Speaker:areas because you've got a good blend in
Speaker:the team.
Speaker:So as soon as I realized that, it
Speaker:reduced a lot of stress for me personally
Speaker:because it's like, well, that person is going
Speaker:to be less annoyed because they're doing something
Speaker:they don't enjoy that they're all good at
Speaker:and they're going to be happy doing the
Speaker:things that they're good at.
Speaker:And I can turn my attention to encouraging
Speaker:that and getting them better at the things
Speaker:they're good at.
Speaker:So yeah, I love that.
Speaker:You mentioned that you met Dieter Rams.
Speaker:Yes.
Speaker:In your career as well.
Speaker:How did meeting him kind of shape your
Speaker:idea of what good design means?
Speaker:Um, yeah, even now, it was like I
Speaker:realized it's actually 10 years ago.
Speaker:Yeah, it was 2015.
Speaker:So there was something called, I can't remember
Speaker:the order of these things, but I think
Speaker:something that DCA worked quite good at was
Speaker:if people had ideas, they'd let them explore
Speaker:concepts.
Speaker:And if those concepts were kind of like
Speaker:compelling, they would fund like submissions to design
Speaker:awards.
Speaker:So, you know, I did get a couple
Speaker:of IFs and red dots for concepts we
Speaker:worked up.
Speaker:And, you know, they're not cheap, but, you
Speaker:know, DCA were good at investing in that.
Speaker:And, you know, for me to go to
Speaker:the awards ceremony sometimes and that kind of
Speaker:thing.
Speaker:But like, I think this one came about
Speaker:was there's a guy called James May.
Speaker:He's still at DCA now, and he predominantly
Speaker:works in, like, I can't see, forgot.
Speaker:It's like basically B2B, side of the business,
Speaker:I think it's called now.
Speaker:He had this idea to do a fuse
Speaker:box.
Speaker:I think his idea was, why can't the
Speaker:fuse box be used to like actually monitor
Speaker:your energy consumption?
Speaker:I think that was kind of like the,
Speaker:like I said, the light bulb, the light
Speaker:bulb he had.
Speaker:And when I heard this, it was one
Speaker:of those ones where just the idea of
Speaker:like how to do that almost just came
Speaker:fully formed into my head.
Speaker:Like I barely did any, you know, I'll
Speaker:talk about jumping into CAD.
Speaker:I pretty much like jumped into CAD.
Speaker:I think I did two options and I
Speaker:just went with one of them.
Speaker:And that one was the one that I
Speaker:visualized pulled together into like the submission.
Speaker:And I think originally I was just pulling
Speaker:it together to sort of submit to a
Speaker:Red Dot concept or something.
Speaker:And, you know, I went with James on
Speaker:that and there was a couple of other
Speaker:guys who supported from electronics point of view,
Speaker:like some of the electronics engineers, a chap
Speaker:called Charles Sparrow.
Speaker:Worked it up.
Speaker:And then I think at the time, I
Speaker:just saw, you know, there was the Braun
Speaker:Prize, 2015 Braun Prize.
Speaker:I think the Braun Prize, they only do
Speaker:it every three years, I think.
Speaker:It's not like an annual thing.
Speaker:And it's also, you don't pay to play,
Speaker:you know, like Red Dot and IF, you
Speaker:know, you pay to enter that you pay
Speaker:even more if you win.
Speaker:This one was, they pick just three, like
Speaker:out of the submissions, they pick the top
Speaker:three.
Speaker:And then you get to go, you'd go
Speaker:to Germany, go to the Braun HQ and
Speaker:then present.
Speaker:And then the audience then votes for gold,
Speaker:silver, bronze, essentially.
Speaker:And they have like, there's a professional category,
Speaker:a student category and like a hobbyist enthusiast
Speaker:category, something like that.
Speaker:And the Braun Prize came active.
Speaker:And the theme for that year was the
Speaker:extra in the ordinary.
Speaker:So ordinary objects, which maybe have become maligned,
Speaker:not really thought about too much.
Speaker:Like the fuse box was just like perfect
Speaker:for it.
Speaker:Like something that's never really been thought about
Speaker:in terms of how it's designed.
Speaker:So we submitted it, waited a few minutes
Speaker:and then yeah, got an email, came through
Speaker:saying like, you know, congratulations, you're in the
Speaker:last three.
Speaker:So I think it was something that has
Speaker:like, there's maybe 3,000 submissions or something.
Speaker:We've got the last three for the concept.
Speaker:Um, so then yeah, we made a model
Speaker:of it, did some animations to like take
Speaker:to the show.
Speaker:And then Dieter Rams was there, you know,
Speaker:he was part of the audience, he was
Speaker:part of the jury, not for the actual
Speaker:deciding the last three, but he was there
Speaker:to like vote on it on the last
Speaker:day.
Speaker:And he was like sat in front row.
Speaker:And again, credit to DCA, you know, I
Speaker:was 25 at the time, I was a
Speaker:mid weight designer.
Speaker:And Nick Bible, who's the director at DCA,
Speaker:he let me present.
Speaker:I think like, but the companies may be
Speaker:like, you know, this, you know, the creative
Speaker:director or someone senior or lead would then
Speaker:take that responsibility.
Speaker:But they let me present the project to,
Speaker:you know, Dieter Rams and an auditorium of
Speaker:around, I don't know, 200 odd people, which
Speaker:was a very interesting experience.
Speaker:It's probably the most practiced I've ever been.
Speaker:Normally my presentation starts, I don't rehearse, I
Speaker:don't script it, because then it feels forced.
Speaker:But this one we ran through hundreds of
Speaker:times before the show.
Speaker:And yeah, when I did the presentation, we
Speaker:came second.
Speaker:The thing that won was a life jacket.
Speaker:So I think like monitoring energy versus saving
Speaker:someone's life, you know, that's always going to
Speaker:win that kind of thing.
Speaker:And then yeah, in the after party, I
Speaker:think at the time Dieter would have been
Speaker:maybe 85, something like that.
Speaker:And he had this like really beautifully made
Speaker:walking stick, which apparently people always ask him
Speaker:where he got it, but apparently someone made
Speaker:it for him.
Speaker:And he was like joining in in the
Speaker:party essentially, you know, he was stopping for
Speaker:photos and there was lots of like students
Speaker:there and younger designers all having photos with
Speaker:him.
Speaker:He shook my hand, he said congratulations.
Speaker:We had a brief chat.
Speaker:And yeah, it's one of those things where
Speaker:it's just the end, even now it just
Speaker:feels a bit surreal that I met him.
Speaker:But also one of the jury was Benjamin
Speaker:Hubert.
Speaker:So that was my first exposure, like direct
Speaker:exposure with him.
Speaker:So I met him then.
Speaker:So at least he was, when I did
Speaker:actually approach Lair eventually, he was already aware
Speaker:of me.
Speaker:So it was quite a few years that
Speaker:I actually made the move to Lair after
Speaker:that.
Speaker:But yeah, it was just, I still don't
Speaker:think there's ever going to be something in
Speaker:my career that would top that in terms
Speaker:of when else do you ever get to
Speaker:meet Dieter Rams.
Speaker:It was like the point of it.
Speaker:So yeah, it was, and you also presented
Speaker:him.
Speaker:So yeah, that was a really, really quite
Speaker:amazing thing to do with Shaker.
Speaker:So it just still feels bizarre.
Speaker:Yeah.
Speaker:I mean, it's a, it's a top recruiting
Speaker:strategy from Benjamin as well, isn't it?
Speaker:Set on a jury and then, you know,
Speaker:just keep tabs on the top three.
Speaker:But yeah, what a pivotal moment for you.
Speaker:That's amazing.
Speaker:So yeah, well, let's talk about the shift
Speaker:then from consultancy to automata.
Speaker:Told you I'd struggle with that.
Speaker:So after spending over a decade in agency
Speaker:and then jumping into automata, what was it
Speaker:that kind of, that cemented that leap for
Speaker:you?
Speaker:You mentioned that the advert stood out.
Speaker:You were clearly open to opportunities by the
Speaker:kind of towards the end of your time
Speaker:at Lair.
Speaker:But what was it specific, specifically about automata
Speaker:that really grabbed you?
